Refund Policy
🔁 Return Policy
We accept returns on eligible items within 30 days of delivery.
To be eligible for a return, items must:
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Be unworn, unwashed, and unused
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Be in original condition
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Be returned with original packaging (if applicable)
Non-returnable items:
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Personalized or custom-made items
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Items made to order with names, dates, or custom designs
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Final sale or clearance items
To start a return, please contact us first with your order number.
Returns sent without prior approval may not be accepted.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
💵 Refund Policy
Once your return is received and inspected, we will notify you of the approval status.
If approved:
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Refunds will be issued to the original payment method
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Processing time: 3–7 business days after inspection
Important notes:
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Original shipping fees are non-refundable
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Refunds are issued only after the item is returned and inspected
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Personalized or custom-made items are not eligible for refunds
⚠️ Damages & Issues
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, you must contact us within 5 days of receiving your order and provide clear photos of the issue.
Requests submitted after 5 days from delivery will not be eligible for resolution.
🔄 Exchanges
We do not accept exchanges at this time.
Please review size charts, colors, and customization details carefully before placing your order.
🛡️ Chargeback & Dispute Policy
Please contact us before opening any chargeback or dispute with your bank or payment provider.
Opening a chargeback without contacting us first may void refund eligibility.
We are always happy to help resolve issues directly and fairly.